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Waterside BA Headquarters

Listed under Contemporary Architecture in London, United Kingdom.

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A modern Scandinavian design, based on 6 basic shapes, the building is an architectural feat in that the desired and resulting effect works fundamentally on social engineering in the work place. The architect, Niels Torp, is a champion of humanist modern design, having designed Sweden’s SAS HQ with brilliant success. More a village than an office block, the complex comprises 6 roughly U-shaped buildings with courtyards and lakes stretching out into the landscape. The central spine is the street, complete with village style shops and restaurants, with an amphitheatre in the centre, offering images of an open-necked shirt and a ‘big, happy family atmosphere’ that was originally requested. However, criticism has come from the floorplan resembling half an aeroplane, and BA has actually downsized since moving its HQ there. Funny, that.

Written by  George Monkhouse.

Comments, reviews and questions by other travellers

BA is the best advert for EasyJet

For 2 weeks now the new BA website has shown that BA doeas not fly between Edinburgh and Gatwick. My staff have contacted BA to point this out but no corrective action has been carried out. I fly south every week, and many of my staff also fly BA. To make a booking or change a booking is impossible. The most infuriating element is the difficulty in speaking to a human. BA is the most arrogant of airlines. It does not print a phone number in phonebooks, Yellow pages KJAM.

Why BA has such a poor customer service ?

My flight has been cancelled due to weather, BA changed my flight way ahead my original date, I can see there are flights before that date I am trying for 2 days now to contact BA but I can not, I have spent much money on the phone just waiting. What am I supposed to do?

1 Reply

Sounds very frustrating! I've got no idea what to suggest, but I hope you get though to them soon and get away. The news is probably one of the best sources of information at the moment.

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