Question: Elliott, I need your help getting my money back for a plane ticket I had to pay for twice.
Here’s my story: I bought tickets online through Cheapoair.com from Philadelphia to Tapachula, Mexico. When we arrived in Mexico City, Aviacsa Airlines representatives told us that Cheapoair hadn’t paid for the last leg of our trip. So I had to buy new tickets. Two members of our group also had to pay again.
After I returned home, I faxed all of my documents to a supervisor at Cheapoair. That was six months ago. I’ve called her repeatedly and left messages, but no one has contacted me, and I’m out $879. Is there anything you can do? — Eileen Mather, Glenside, Pa.
Answer: You shouldn’t have to pay twice for your airline tickets. But you also shouldn’t be too quick to blame Cheapoair for the mix-up.
Christopher Elliott has been called one of the world’s leading travel experts. But his focus isn’t on the destination, or ev…
Although being separated from my kids on a long flight appeals to me on one level, I am sensitive to the fact that it could be another passenger’s worst nightmare.
Being separated from your family while you’re traveling is every child’s worst nightmare. Every parent’s, too.
Here’s the problem with Spirit Airlines’ new $5 fee for printing a boarding pass, according to Dennis Tucker. Not everyone has access to a PC and printer when they’re on the road.
Mary is an in-house reservation agent for an upscale, full-service hotel in a major American city.
Three days on Isla del Sol, in Lake Titicaca; natural beauty and Inca legends
Differences in daily life between Canada and Peru
Iquitos: the largest and most popular jungle destination in Peru
Madrid's Festival of San Isidro has morphed from a religious procession to a full scale arts festival