Adam Salamon’s honeymoon did not go well.
His all-inclusive resort wasn’t what he expected. The food was lousy, the staff was rude, there were bed bugs and his travel agent didn’t care, he claims.
Although the companies involved in this vacation debacle offered some compensation, it wasn’t enough for Salamon. He wanted a full refund, and he wanted me to help him get it.
Here are the unpleasant details. (A warning to those of you who are squeamish: his account is somewhat graphic.)
My wife and I were married in June of this year. We booked our honeymoon with American Express Travel to St. Lucia at Amex’s recommendation. We spoke with their “honeymoon specialist” who insisted that St Lucia would be the perfect place for us. We described wanting somewhere that combines Disney World with Vegas. If you’ve been to St. Lucia, you know this is nowhere near that.
We stayed at the Sandals Grande St. Lucian which turned out to be more of a two-star than a five-star hotel.
The food was lousy, the staff harped on my wife and I for not drinking, the activities we wanted to do were not free (this was our first trip to an all-inclusive resort so we didn’t know that), my wife was bitten by bed-bugs and ultimately got sick when we got home with something called herpangina.
Herpangina comes from fecal to oral contact. Someone didn’t wash their hands properly at the resort. We didn’t discover the bed bug bites until after we left the resort.
I complained to the resort manager that we weren’t happy with the food or the services the hotel was providing. He offered us a free spa service and to eat in the exclusive restaurant.
Christopher Elliott has been called one of the world’s leading travel experts. But his focus isn’t on the destination, or ev…
Although being separated from my kids on a long flight appeals to me on one level, I am sensitive to the fact that it could be another passenger’s worst nightmare.
Being separated from your family while you’re traveling is every child’s worst nightmare. Every parent’s, too.
Here’s the problem with Spirit Airlines’ new $5 fee for printing a boarding pass, according to Dennis Tucker. Not everyone has access to a PC and printer when they’re on the road.
Mary is an in-house reservation agent for an upscale, full-service hotel in a major American city.
Three days on Isla del Sol, in Lake Titicaca; natural beauty and Inca legends
Differences in daily life between Canada and Peru
Iquitos: the largest and most popular jungle destination in Peru
Madrid's Festival of San Isidro has morphed from a religious procession to a full scale arts festival