Adam Salamon’s honeymoon did not go well.

His all-inclusive resort wasn’t what he expected. The food was lousy, the staff was rude, there were bed bugs and his travel agent didn’t care, he claims.

Although the companies involved in this vacation debacle offered some compensation, it wasn’t enough for Salamon. He wanted a full refund, and he wanted me to help him get it.

Here are the unpleasant details. (A warning to those of you who are squeamish: his account is somewhat graphic.)

My wife and I were married in June of this year. We booked our honeymoon with American Express Travel to St. Lucia at Amex’s recommendation. We spoke with their “honeymoon specialist” who insisted that St Lucia would be the perfect place for us. We described wanting somewhere that combines Disney World with Vegas. If you’ve been to St. Lucia, you know this is nowhere near that.

We stayed at the Sandals Grande St. Lucian which turned out to be more of a two-star than a five-star hotel.

The food was lousy, the staff harped on my wife and I for not drinking, the activities we wanted to do were not free (this was our first trip to an all-inclusive resort so we didn’t know that), my wife was bitten by bed-bugs and ultimately got sick when we got home with something called herpangina.

Herpangina comes from fecal to oral contact. Someone didn’t wash their hands properly at the resort. We didn’t discover the bed bug bites until after we left the resort.

I complained to the resort manager that we weren’t happy with the food or the services the hotel was providing. He offered us a free spa service and to eat in the exclusive restaurant.

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Comments by other travellers

Best Honeymoon Ideas

Thanks for writing this article. It's just a crazy horror story. There are a lot of comments about this article. I am very happy with you. I just looked up the sandals site. St.Lucia is the perfect destination for wedding and honeymoon.

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  • Elliott

    Christopher Elliott has been called one of the world’s leading travel experts. But his focus isn’t on the destination, or ev…

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