A word of warning to anyone taking a cruse: Don’t trust anyone with your valuables.
When a luggage porter took Jim Van Ness’s bag as he boarded Royal Caribbean’s Majesty of the Seas recently, he should have stopped him. “I didn’t intend to give my backpack with my cameras inside to the porters,” he told me. “But I laid it down to pick up my granddaughter and a porter grabbed it and off it went.”
Guess what happens next?
“When it got to the stateroom it was trashed,” he says. “The camera was packed inside a strong plastic case and inside a camera bag. Whatever they did had to be negligence. Total damage comes to about $350.”
Is the cruise line responsible?
Here’s Royal Caribbean’s disclaimer from its ticket contract (PDF):
Liability for Loss of or Damage to Baggage. Unless negligent, Carrier is neither responsible nor liable for any loss of or damage to Passenger’s property, whether contained in luggage or otherwise. Liability for loss of or damage to Passenger’s property in connection with any air or ground transportation shall be the sole responsibility of the provider of the service and in accordance with applicable limitations.
c. Limitation of Liability for Lost or Damaged Property. Notwithstanding any other provision of law or this Agreement, Carrier’s liability for loss or damage to property during the RCT Land Tour portion of a CruiseTour is limited to $300.00 per Passenger. Notwithstanding any other provision of law or this Agreement, Carrier’s liability for loss or damage to property for the cruise (or for the cruise only portion of a CruiseTour) is limited to $300.00 per Passenger, unless Passenger declares the true value of such property in writing and pays Carrier within 10 days of final payment for the cruise, a fee of five percent (5%) of the amount that such value exceeds $300.00. In such event, Carrier’s liability shall be limited to its true declared value, but not exceeding $5,000.
So Van Ness made a claim.
There are no posts. Why not be the first to have your say?
Christopher Elliott has been called one of the world’s leading travel experts. But his focus isn’t on the destination, or ev…
Although being separated from my kids on a long flight appeals to me on one level, I am sensitive to the fact that it could be another passenger’s worst nightmare.
Being separated from your family while you’re traveling is every child’s worst nightmare. Every parent’s, too.
Here’s the problem with Spirit Airlines’ new $5 fee for printing a boarding pass, according to Dennis Tucker. Not everyone has access to a PC and printer when they’re on the road.
Mary is an in-house reservation agent for an upscale, full-service hotel in a major American city.
I was mesmerized by the icebergs in Antarctica- each unique like a snowflake.
Sure – they smell…badly – but I found the odor pretty easy to overlook in light of their general adorableness.
First rule of ‘Kayak Club’ in Antarctica is that you are not late to kayak club meetings. The second rule of kayak club is that you ARE NOT late to kayak club meetings.
I had made up my mind, I wasn’t going to do it. Nope. Not doing it.