Yesterday, the DOT decided to issue a final ruling that will effectively require airlines to have a passenger bill of rights. This includes a 3 hour limit on the amount of time you spend on the ground on a domestic flight. While I’m sure that Kate Hanni and friends are thrilled, I am not.
You can read the full 81 page ruling (PDF) if you’d like, but there is one particular piece I want to focus on today. It’s the requirement that US-based airlines create contingency plans for mid- to large-sized airport operations.
The rule says that every US-based airline that operates planes with more than 30 seats (if those airlines also have smaller planes, those count too) has to create contingency plans that effectively restrict the airlines to the eventual detriment of the passengers. This plan must have the following in it:
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My name is Brett, and I’m an airline dork. I’ve had the bug since I was young. As a kid, I never missed a chance to go to LAX a…
Back in the early days, one flight number would usually have one airplane the whole way. Heck, it was more likely for the airplane to stay the same than the actual airline!
Don’t get too excited. I didn’t actually get to fly on one. But I did get invited to come take a tour of a 787 while it was on the ground here in Long Beach as part of a tour around North America. Of course, I was thrilled to do it.
As I mentioned yesterday, the big buzz at the APEX expo last week was around wireless entertainment.
It’s a busy week here at the Airline Passenger Experience Association (APEX) 2011 Expo
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