Virginia Hamlin is upset.

A year ago she booked a Panama Canal cruise through Legendary Journeys, a travel agency based in Sarasota, Fla. At the time she was offered a $177 “travel insurance” policy through Travel Protection Services. 

Last week, Legendary sent her a registered letter with some bad news:

Our travel insurance company, Travel Protection Services, Inc., had filed for bankruptcy. There was no recourse for us except to buy new insurance with a company, Travelex.

They offered to give us a $200 credit on our next trip to make up for the inconvenience. At this point we have completely paid for the trip, and if I read the instructions correctly, the most we could expect to get back is 50 percent of our payment, or less.

This has opened up all kinds of questions for me. There doesn’t seem to be any recourse.

Actually this has opened up all kinds of questions for a lot of folks.

A review of the 100+ comments, and Hamlin’s case, leads me to believe there’s one big question that’s begging to be asked: Are travel agents who sold travel “insurance” that wasn’t insurance liable in any way?


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  • Elliott

    Christopher Elliott has been called one of the world’s leading travel experts. But his focus isn’t on the destination, or ev…

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