Christopher Elliott has been called one of the world’s leading travel experts.
But his focus isn’t on the destination, or even the journey, but on the tools you need for a successful trip.
No other journalist has his depth of knowledge when it comes to offering practical travel advice, useful strategies and helpful tips.
Elliott is National Geographic Traveler magazine’s reader advocate and writes the nationally syndicated Travel Troubleshooter column, which appears in more than 50 U.S. newspapers and Web sites.
He also pens a popular weekly travel column on MSNBC.com.
Elliott is a prolific blogger, filing daily dispatches about consumer travel on his Web site and about general travel industry issues for Tripso.
He’s also one of the most sought-after public speakers in the country on subjects ranging from travel to blogging and social networking.

A word of warning to anyone taking a cruse: Don’t trust anyone with your valuables..."

Adam Salamon’s honeymoon did not go well. His all-inclusive resort wasn’t what he expected. The food was lousy, the staff was rude, there were bed bugs and his travel agent didn’t care, he claims."

When Mel McBeth and his wife booked a cruise on Cunard’s Queen Mary 2 last year, they weren’t expecting any additional charges. But that’s exactly what they got when the cruise line helped itself to another $180, which it claimed was a fuel surcharge, on"

Beware of the airline seatback cops. They recently nabbed Cheryl Smith, and they could be coming for you."

When I think of great customer service, I remember Alamo."

Dale Nielsen did everything he could to confirm his Delta Air Lines flight from Los Angeles to Honolulu. He booked the trip through an online agency that offered a notification of flight schedule changes. He called his airline."

The Unclaimed Baggage Center would have to be ten times its size if every piece of lost luggage ended up there."

For years, I’ve been telling travelers to pay with plastic and so have my buddies in the vacation punditry business."

When Erin Hott checks into her hotel, she's shown to a room with an unmade bed. When she asks for clean sheets, an employee tells her they can't change her linen until the next day. And if she doesn't like it, she can find another hotel, but she'll still"

“I’m sorry your Silver Elite status on Northwest Airlines didn’t qualify you for a first-class upgrade on your recent flight from New York to Minneapolis,” Kevin Winge quips. “All of us, your fellow passengers, shared in the incredulity you expressed so v"

A disturbing new poll says 51 percent of air travelers say they’d rather fly while infected with the flu than pay a $150 airline change fee."

My husband and I were scheduled to visit India last Thanksgiving, the day after the horrific terrorist event began. British and Americans were being singled out and murdered, hotels were being burned, and threats were made of hijacking and attacks on airp"

Here’s a cautionary tale for anyone buying an airline ticket for the holidays, and a little advice: Pay attention your bank account balance. And be patient."

The Bureau of Transportation Statistics has some fresh numbers this morning that suggest airlines are no longer spending a fortune on fuel. Last August, domestic carriers spent an average of $2.02 per gallon on fuel — up from $1.90 a gallon the previous m"

The Mouse can do Halloween. For years, my family has been partial to SeaWorld’s Halloween Spooktacular. The candy was abundant, the activities were fun, and the price of an annual pass was affordable."

If you thought the travel bargains were unbelievable this year, just wait until 2010."
"The ones that smell bad, according to a new poll by Travelocity. Fellow travelers with poor hygiene were called the “most disliked” in the survey, with a total of 45 percent of respondents calling out the unwashed masses."

When it comes to airline fees, nothing is off-limits. Just ask Jason Fogelson."

If I were a bettin’ man, I’d put some money on a big airline filing for bankruptcy protection in the not-too-distant future."

The first Dave Howell lives in England, where he works as a manager for an export company. But when he checked into the Denver Marriott City Center, he found that the hotel had confused him with another guest that happened to share his name."

Internet-based telephony services like Skype and Google Voice are a lifesaver for travelers, who can make reliable and inexpensive voice and video calls from almost anywhere on the planet. But who actually owns the data from these calls?"

Question: I need your help getting a refund for a single supplement that I don’t think I should have to pay. With a friend, I recently booked an Africa trip through Overseas Adventure Travel. We’re both in our mid-60s, so I bought trip insurance."

I love a good conspiracy theory as much as the next consumer advocate. So when Eric Smith contacted me with evidence he said suggests the airlines are trying to pull a fast one, I paid attention."

When it comes to “gotcha” fees, the cellular phone industry makes travel companies look like rank amateurs."

It’s too close to call. A review of several “worst of” lists suggests there’s a high concentration of awful hotels in the New York area, with one or two standouts outside of Gotham. The bad properties are also likely to be owned by one chain."

Gabriel Medina can't reach his hotel in New Orleans because there's a police barricade in front of it."

Just before the latest credit card bill was signed into law a few months ago, I predicted banks would start charging transaction fees for purchases made through an international company. I hate it when I’m right."

In just a few days, the next phase of TSA’s Secure Flight initiative goes into effect, which streamlines the watchlist matching process and requires air travelers to give the government more information about themselves."

Like just about every other airline passenger this summer, Elizabeth Rodgers wants to avoid any unnecessary fees. So on a recent flight from Los Angeles to Boise, Idaho, she tried to carry all of her luggage on the plane."

In a recent column about luggage, I suggested that a simple rulemaking by the Transportation Department could compel airlines to include one piece of checked luggage as part of the base fare. I recommended that readers write the DOT to let it know they su"

When I arrived at Gate K9 at O’Hare yesterday, it wasn’t a pretty picture."

Elliott, I need your help getting my money back for a plane ticket I had to pay for twice."

Clem Bason is the president of Hotwire.com, the discount travel Web site. I asked him about the outlook for bargains in the second half of the summer, and to address some of the consumer complaints about so-called “opaque” travel sites."

Vivian Rouleau missed her connecting flight to Akron, Ohio, for because of baggage. Not hers, but everyone else’s. Worse, her airline didn’t seem to care about the resulting connection problem, even though it seemed to be entirely preventable."

It wasn’t John Martellaro’s fault. His rental car’s registration had expired, so he was pulled over twice and ticked on his way to the Philadelphia airport. “Clearly, that was Hertz’ responsibility,” he says. “Not mine.”"

Haven’t smokers suffered enough already?"

Laid off from his corporate job, Guerriero used his severance pay to fund a cross-country trip to find the best parties in America."
"More than half of of Americans would rather go to the dentist than sit in the middle seat."

When it comes to fees, never underestimate the car rental industry’s creativity. If you do, you might miss the six percent surcharge that Avis slipped on Monica Huchro’s bill last week."

At just two pounds, Natalie Maldonado’s teacup Chihuahua weighs less than her purse."

Timing is everything when you pull a bait-and-switch. Most of them happen just before or after the purchase – an “oops-the-price-isn’t-available” or a “sorry-did-we-forget-to-mention-a-fee” stunt."

The most embarrassing moment of my life? That’s easy. Our son, Aren, had just turned one and we were flying from New York to London on an airline whose name I’ve promised never to mention."
"Kids on a plane. No four words incite more acrimonious debate among air travelers. Not “your flight is delayed.” Not “here’s a new fee.” Not even “snakes on a plane.”"

If you’re delayed on your way to the airport because of a summer thunderstorm, you might think you’re out of luck. Most airlines now gladly charge you a full walk-up fare for the next flight when you don’t get to the gate on time..."

For years, we’ve been told that names on airline tickets can’t be changed. Never, ever. Wouldn’t be safe."

Secure Flight. Just the mention of those two words is enough to confuse, frustrate or frighten the average air traveler. As in, “The Transportation Security Administration’s new Secure Flight program will require you to … (insert name of ridiculous new po"

When Robin McMullin heard about the swine flu outbreak in Mexico, her heart sank. She had planned to celebrate her graduation from nursing school with a trip to an all-inclusive resort in Cancun."

Fumiko Seguchi did everything by the book on her recent flight to Tokyo. She confirmed her departure 24 hours in advance. She secured a seat assignment. And she arrived more than two hours before departure."

First, the bad news: European airlines still routinely deceive customers when it comes to air fares, according to a new report by the EU. But there’s also good news — it’s not happening as often, thanks to tighter government regulation."

The roundtrip airfare from Brussels to New York on the European online travel site eDreams was €337 — until Alisa Schlossberg clicked on the “buy” button. Then it jumped to €592, creating an eNightmare."